Shipping policy
TERMS AND CONDITIONS OF PURCHASING
Last Updated: 3/26/25
INTRODUCTION
1.1. Welcome to Green Mountain Greenery (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our products, including but not limited to consumables (e.g., tinctures, herbs), non-consumable research-only pharmaceuticals, and similar items (collectively, the “Products”).
1.2. Your purchase and use of our Products and services (including packaging, handling, shipping, and related labor) are expressly conditioned upon your consent to these Terms. By completing a purchase with us, you acknowledge your full understanding and acceptance of these Terms.
NO SALE OF PRODUCTS; FEES COVER LABOR AND SERVICES
2.1. You acknowledge and agree that the Product itself is provided free of charge. All fees you pay cover only the labor and services required to process, package, handle, and deliver the Product. No portion of any fees charged by us is allocated to the inherent value of the Product itself.
2.2. The Products are labeled in accordance with applicable third-party store or marketplace guidelines. However, you assume responsibility for complying with any additional labeling, usage, or import/export requirements or restrictions that may apply in your locality.
PRODUCT USAGE AND DISCLAIMER
3.1. Research-Only Items: Some Products are intended strictly for research or laboratory use and are not for human consumption. You agree to use such Products in compliance with all local, state/provincial, and federal laws.
3.2. No FDA Association: Green Mountain Greenery is not associated with, regulated by, or approved by the U.S. Food and Drug Administration (FDA). Our statements related to Products have not been evaluated by the FDA, and nothing herein is intended to diagnose, treat, cure, or prevent any disease.
3.3. We make no guarantees about the effectiveness, safety, or appropriateness of any Product for any particular purpose. All statements regarding the Products are for informational and educational purposes only and are not intended as medical or nutritional advice.
LIMITATION OF LIABILITY
4.1. You agree to hold Green Mountain Greenery, its owners, managers, officers, employees, affiliates, and agents harmless from any and all liability, claims, demands, losses, or damages (actual or consequential) of every kind and nature, known and unknown, arising out of or in any way connected with the use or misuse of the Products.
4.2. All Products are used at your own risk. By purchasing from Green Mountain Greenery, you acknowledge you have read and understood all disclaimers.
ORDERS AND FULFILLMENT
5.1. Order Processing: We generally process and ship orders within three (3) business days, excluding weekends and holidays, unless otherwise specified.
5.2. Delayed Shipping: While we strive to meet our shipping timelines, you agree that we are not liable for any delays resulting from circumstances beyond our control (e.g., carrier delays, natural disasters).
5.3. Wrong or Missing Items:
(a) If you receive the wrong item, you may keep it, and we will ship the correct item at no additional charge.
(b) If you are missing an item from your order, we will send it to you free of charge once the discrepancy is confirmed.
RETURNS AND REPLACEMENTS
6.1. No Returns Policy: We do not accept returns for any Products. This policy is to ensure that no Products are resold or redistributed after being potentially tampered with.
6.2. Replacement of Defective or Opened Products: If you receive an item that is visibly defective, damaged, or opened upon arrival, please contact us within 7 business days. You must provide what we deem sufficient evidence (e.g., photographs, documentation) as we may request in order to qualify for a replacement. Upon verification, we will ship a replacement free of charge.
6.3. Abandoned Orders: If we request more information from you regarding a potential return, exchange, or replacement and you fail to respond within 30 days, your order will be considered abandoned, and no refund or further fulfillment will take place.
LOST OR UNDELIVERED SHIPMENTS
7.1. Carrier Responsibility: Once your order has been shipped, responsibility passes to the carrier. If your package does not arrive, you must immediately contact your local post office or mail carrier to inquire about the status of the delivery, who delivered the package, and any other details relevant to its whereabouts.
7.2. Dispute Process: We will do our best to assist in filing a dispute or a claim with the carrier. If the dispute or claim is resolved in your favor, we will reship the items at no additional charge to you.
7.3. Cooperation Required: You acknowledge that your cooperation in providing details to the carrier and/or assisting in the claims process is essential. We are not liable for any issues if you fail to cooperate with the carrier’s investigation or dispute resolution procedures.
NO GUARANTEE OF RESULTS
8.1. The Products are provided on an “as-is” and “as-available” basis without any representations or warranties, expressed or implied. We make no guarantee as to the specific results of using any Product.
ASSUMPTION OF RISK
9.1. By purchasing or using our Products, you acknowledge the inherent risk associated with handling, ingesting, or otherwise using herbal, chemical, or pharmaceutical materials. You assume full responsibility for using or storing the Products in a safe and compliant manner.
INDEMNIFICATION
10.1. You agree to indemnify, defend, and hold harmless Green Mountain Greenery, its owners, employees, agents, affiliates, and sub-contractors from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorney fees and court costs) arising out of or in connection with your use of the Products, any breach of these Terms, or any violation of law or regulation by you.
CUSTOMER SERVICE
11.1. While we may be a small business, we strive to be as responsive as possible. Due to limited resources, some response times or resolution processes may take longer compared to larger companies. We appreciate your patience and understanding.
11.2. We reserve the right, at our sole discretion, to prioritize customer inquiries based on urgency and availability of resources.
GOVERNING LAW AND DISPUTE RESOLUTION
12.1. These Terms shall be governed by and construed in accordance with the laws of Vermont, USA, without giving effect to any conflict of laws principles.
12.2. Any dispute arising out of or relating to these Terms shall first be submitted to good-faith negotiation. If no resolution is reached, disputes shall be resolved exclusively through binding arbitration or small claims court, if applicable, in Vermont.
MODIFICATIONS
13.1. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website or communication to you by other means. Your continued use of our Products or services following any modification of these Terms constitutes acceptance of those changes.
SEVERABILITY
14.1. If any provision of these Terms is held to be invalid, void, or unenforceable by a court of competent jurisdiction, the remaining provisions shall nonetheless remain in full force and effect, and the invalid, void, or unenforceable provision shall be deemed severed from these Terms.
ENTIRE AGREEMENT
15.1. These Terms constitute the entire agreement between you and Green Mountain Greenery regarding the purchase and use of our Products and services. They supersede and replace any prior or contemporaneous agreements, representations, or understandings, whether written or oral.
CONTACT US
For any questions regarding the Terms or products, please email us at Vtgreenmountaingreenery@gmail.com or use the contact information posted on our Site
BY PURCHASING OR USING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.